Thank you for considering purchasing used products from yojanabhandar.com. This Used Product Policy outlines important information about our used items, their condition, warranty coverage, and your rights as a customer. By purchasing a used product from our website, you agree to the following terms:
1. Definition of Used Products
Used products are pre-owned items that have been previously used by customers. These items may have signs of wear and tear and cosmetic imperfections due to previous use. Despite any previous use, used products are inspected and tested to ensure they are in good working condition.
2. Product Condition
a. Inspection and Testing: Each used product undergoes a thorough inspection and testing process to verify its functionality and identify any defects or issues.
b. Cosmetic Imperfections: Used products may show visible signs of wear and tear, scratches, or other cosmetic imperfections, which do not affect their functionality.
3. Product Warranty
a. Warranty Coverage: Used products sold on our website may come with 6months warranty, if applicable. The duration and coverage of the warranty, if offered, will be specified on the product page.
b. Warranty Exclusions: The warranty, if applicable, does not cover damages caused by misuse, accidents, neglect, improper handling, or unauthorized repairs or modifications.
4. Return and Refund Policy
a. Eligibility for Return: Used products are eligible for return within 7 days from the date of delivery if they are defective or not as described. Please refer to our Return and Refund Policy for detailed information on returns and refund procedures.
b. Refund or Replacement: If a defect is discovered within the warranty period (if applicable), you may be eligible for a refund, replacement, or repair, depending on the warranty terms and the product’s condition.
5. Availability and Pricing
a. Limited Availability: Used products are subject to availability and may be limited in quantity. We cannot guarantee the availability of specific used items.
b. Pricing: Used product prices are generally discounted compared to the price of new items or their original retail price. The price of each used product will be clearly displayed on the product page.
6. Product Descriptions
a. Accuracy: We make every effort to provide accurate and detailed descriptions of our used products, including their condition, any cosmetic imperfections, and functionality.
b. Images: Product images displayed on our website are for illustrative purposes only and may not exactly represent the appearance of the used item you will receive.
7. Customer Satisfaction
a. Customer Support: We value your satisfaction and are committed to providing excellent customer support. If you have any questions or concerns about a used product, please contact our Customer Support team, and we will be happy to assist you.
b. Feedback and Reviews: We encourage customers to share their experiences with our used products through reviews and feedback. Your input helps us improve our offerings and services.
8. Modification of Used Product Policy
We reserve the right to modify or update this Used Product Policy at any time. The latest version will be posted on our website, and the effective date will reflect the most recent revision.
If you have any questions or concerns regarding our Used Product Policy, please contact our Customer Support team at Phone :- +91 7990655855 . Your satisfaction is important to us, and we are committed to providing you with high-quality used products and exceptional service.