Effective Date: 9 November 2023
Thank you for choosing to purchase refurbished products from yojanabhandar.com. We take pride in offering high-quality refurbished items that undergo rigorous testing and inspection to ensure their performance and functionality. This Refurbished Product Warranty outlines the terms and conditions related to the warranty coverage for refurbished items purchased from our website. By purchasing a refurbished product, you agree to the following warranty terms:
1. Warranty Coverage
a. Duration: Refurbished products sold on our website come with a 6 Months warranty.
b. Coverage: The warranty covers defects in materials and workmanship that occur during normal use of the product. The warranty is valid from the date of delivery.
2. Warranty Exclusions
a. Damage Caused by Misuse: The warranty does not cover damages caused by improper use, mishandling, accidents, negligence, or unauthorized repairs or modifications.
b. Cosmetic Imperfections: The warranty does not cover cosmetic imperfections or signs of wear and tear, as these do not affect the functionality of the product.
c. Third-Party Repairs: The warranty is void if the refurbished product has been repaired or serviced by a third-party not authorized by yojanabhandar.com.
3. Making a Warranty Claim
a. Contact Customer Support: If you encounter any issues covered by the warranty, please contact our Customer Support team as soon as possible. Provide your order number, a detailed description of the issue, and any supporting evidence, such as photos or videos.
b. Assessment and Resolution: Our Customer Support team will assess the warranty claim and determine the appropriate resolution, which may include a repair, replacement, or refund, depending on the product’s condition and the warranty terms.
4. Refund or Replacement
a. Refund: If a defect is identified within the warranty period and the product is deemed irreparable, you may be eligible for a full or partial refund, depending on the product’s condition and the warranty terms.
b. Replacement: If a defect is identified within the warranty period and the product can be repaired or replaced, we will provide you with a replacement unit, subject to availability.
5. Return of Defective Product
a. Return Authorization: If you are required to return the defective product, our Customer Support team will provide you with a return authorization (RA) number and instructions on how to proceed.
b. Shipping Costs: If the return is covered by the warranty, we will provide a prepaid shipping label for the return. If the warranty claim is denied or the warranty has expired, you may be responsible for the return shipping costs.
6. Modification of Refurbished Product Warranty
We reserve the right to modify or update this Refurbished Product Warranty at any time. The latest version will be posted on our website, and the effective date will reflect the most recent revision.
If you have any questions or concerns regarding our Refurbished Product Warranty, please contact our Customer Support team at Phone :- +91 7990655855. We are committed to providing you with high-quality refurbished products and excellent customer service.