FAQs

Welcome to our FAQ page! Here, we have compiled a list of common questions and answers to help you navigate your shopping experience on yojanabhandar.com. If you have any further inquiries, please don’t hesitate to contact our Customer Support team for assistance.

1. How do I place an order?

To place an order, follow these simple steps:

  • Browse our website and add the desired items to your shopping cart.
  • Click on the shopping cart icon and proceed to the checkout page.
  • Provide your shipping address, payment details, and any applicable discount codes.
  • Review your order summary and click “Place Order” to complete the purchase.

2. What payment methods do you accept?

We accept UPI & COD Currently.

3. Can I track my order?

Yes! Once your order is shipped, we will send you a tracking number via email or through your account on our website. You can use this tracking number to monitor the status and location of your package.

4. How long does it take to process and ship orders?

We strive to process and ship orders within 4-6 business days from the date of purchase. Customized or personalized items may require additional processing time, which will be specified in the product description.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery timeframes for international orders may vary depending on the destination country and local customs regulations.

6. What is your return and refund policy?

Please refer to our Return and Refund Policy page for detailed information on returning products and requesting refunds.

7. Are refurbished and used products covered by a warranty?

Refurbished products may come with a limited warranty, and used products may also be covered, depending on the item and its condition. Warranty details will be specified on the product page.

8. Can I cancel my order after it’s been placed?

Yes, you can cancel your order before it is shipped. Contact our Customer Support team as soon as possible with your order number and request a cancellation.

9. Do you offer gift wrapping services?

At the moment, we do not offer gift wrapping services. However, some products may come with their original packaging, which can be gift-ready.

10. How can I contact your Customer Support team?

You can contact our Customer Support team through Phone :- +91 7990655855. We are available 24*7 to assist you with any inquiries or concerns.

11. Are your products genuine and authentic?

Yes, we only sell genuine and authentic products. We source our items directly from reputable manufacturers and authorized distributors.

12. Do you have a loyalty or rewards program?

Yes, we offer a loyalty or rewards program for our valued customers. Please check our website or subscribe to our newsletter to receive updates and information about our rewards program.

13. Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our Customer Support team immediately. We will do our best to accommodate your request if the order has not yet been shipped.

14. How can I check the status of my order?

You can check the status of your order by logging into your account on our website and navigating to the “Order History” section. Alternatively, you can contact our Customer Support team with your order number for assistance.

We hope this FAQ section has addressed most of your questions. If you have any other inquiries or need further assistance, don’t hesitate to reach out to us. Thank you for choosing for your shopping needs!