At yojanabhandar.com, we understand that circumstances may change, and you may need to cancel your order. This Cancellation Policy outlines the guidelines and procedures for canceling orders placed on our website. By making a purchase on our platform, you agree to the following terms:
1. Order Cancellation Timeframe
a. Cancellation Before Shipment: You can cancel your order at any time before it is shipped. Please note that we strive to process and ship orders as quickly as possible, so it is best to contact us for cancellation requests as soon as possible.
b. Cancellation After Shipment: If your order has already been shipped, our standard Return and Refund Policy will apply. Please refer to that policy for details on returning products and requesting refunds.
2. How to Request a Cancellation
a. Contact Customer Support: To cancel your order, please contact our Customer Support team as soon as possible through Phone :- +91 7990655855. Provide your order number and the reason for cancellation.
b. Confirmation Email: Upon receiving your cancellation request, we will send you a confirmation email to acknowledge the cancellation.
3. Refund for Canceled Orders
a. Prepaid Orders: If your order was prepaid, and you requested the cancellation before shipment, we will process a full refund to the original payment method used during the purchase. The refund will be initiated promptly, and it may take several business days for the refund to reflect in your account, depending on your payment provider.
b. COD (Cash on Delivery) Orders: If your order was placed with COD payment and you wish to cancel before shipment, we will cancel the order without any charges. No refund is required in the case of COD cancellations.
4. Order Modification
a. Item Addition: If you wish to add more items to your order after it has been placed, you will need to create a new order for the additional items.
b. Item Removal: If you wish to remove items from your order, you can request a cancellation for the entire order and then place a new order with the desired items.
5. Exceptions to Cancellation
a. Customized/Personalized Items: Orders for personalized or customized items may not be eligible for cancellation if production has already begun. Please contact our Customer Support team to inquire about the status of your customized order.
b. Perishable Goods: Orders for perishable goods may not be eligible for cancellation if the items have been prepared or dispatched. Please contact our Customer Support team for further assistance.
6. Modification of Cancellation Policy
We reserve the right to modify or update this Cancellation Policy at any time. The latest version will be posted on our website, and the effective date will reflect the most recent revision.
If you have any questions or concerns regarding our Cancellation Policy, please contact our Customer Support team at Phone :- +91 7990655855. We strive to provide the best possible service to our customers and will assist you with any cancellation inquiries you may have.